after several awful experiences of the John Radcliffe Hospital when my mum has been a patient, my faith has been restored.

Mum had to go into the JR suddenly and from the moment we arrived on the Level 6 Surgical Emergency Unit we were treated amazingly; the care mum received was first class.

Everyone – doctors, nurses, care assistants, cleaners – is doing a fantastic job and on this occasion I cannot commend them highly enough. Long may it last.

Thanks again SEU. This is a very happy ward despite so many very sick people.

ROSEMARY STOWELL, Thistle Drive, Greater Leys, Oxford