Further to Jean Hitchcock’s letter (Oxford Mail, March 20) I feel my experience with pothole claims should be noted by other motorists.

I swerved to avoid an oncoming car which had partially crossed the white line on to my side of the road.

I hit a pothole with a protruding water drain.

The council confirmed the existence of the pothole within four hours.

I, too, took photographs and sent in details of how and where damage occurred.

The highways team suggested I get the repair work carried out.

All was well until several weeks later when my £554 claim reached the Highways Insurance Department.

Their reply was: “As advised, the courts recognise that a Highways Authority cannot keep its roads in perfect condition at all times and that defects will arise.

“In reaching this view the courts are guided by the Highways Act 1980 section 58.

“After reviewing your claim I must advise that the council decision remains.”

My subsequent claim was rejected and I was advised to take independent legal advice.

The Oxford Mail should highlight the costs involved to motorists regarding potholes.

The highway team encourages motorists to claim, knowing full well 95 per cent of the claims will be rejected.

I suggest a Worst Pothole-ridden Road competition and I would propose the ‘avenue’ through Kennington as a candidate, boasting 22 pothole-ridden traffic-calming humps, in addition to hundreds of potholes.

ALF WELLSTOOD Kirk Close Kennington