Sir, In response to a letter (June 23) from Margaret Maden, The New Theatre Oxford, like all Live Nation venues, is totally dedicated to presenting a rich and diverse mix of entertainment throughout the course of any given year.

We regularly review and implement improvements throughout all areas of the theatre, and as part of our ongoing commitments, we actively encourage our patrons to write to us with any specific issues they may have.

Jamie Baskeyfield, General manager, New Theatre, Oxford