On November 27, I was admitted to the John Radcliffe Hospital, Oxford, with asthma and a collapsed lung, and would like to say what great treatment I had.

I was put in the resuscitation room on arrival at accident and emergency.

I had a bed on a ward within four hours.

You do not need a bed straightaway as your health is more important. The nurses were great and I felt safe in their hands.

I was later transferred to ward 14 at the Churchill Hospital, with great care from the ambulance service.

I had a wonderful greeting from all the nurses and they looked after me well.

So why do people keep moaning about A&E?

We will all benefit from the new department when it is finished. It is not a five-star hotel. It is for us to be treated and get well.

Well done to all you doctors and nurses. You did me proud. Your care has made me well. I am now on the road to recovery.

MARLENE COFIELD

Templar Road

Oxford