I WOULD like to vent my anger over South Oxfordshire District Council’s new refuse collectors Verdant.

I have made repeated requests for second wheelie bins because I have been having to go to the recycling centre to keep my property clear.

It had become a very tiresome and expensive trip.

I contacted SODC about this and I was dutifully informed that if I put my rubbish in clear plastic recycling bags they could be left along with the bins until we could get second bins sorted.

I have just emailed Verdant as my kerbside clear plastic bags have been left outside for two weeks now.

I tried to call them as emails to SODC proved fruitless, but after 10 minutes waiting gave up and emailed instead.

Apparently this clear plastic bag rule applies only to recycling. If SODC think this is the way forward in refuse and recycling then they are very much mistaken.

It might be ok when the occupants in the household are single or just couples, but when you have four adults living in a house along with a Great Dane, Labrador, birds, rabbits and a tortoise, these so called large wheelie bins do not live up to the job thus causing health hazards for us and our neighbours.

What I can't understand is how they expect us to cope with this situation when council tax should cover the cost. Our council tax bill is £1,800 a year and what do we get for that, not a lot it seems.

My 73-year-old mother, who has fought pancreatic cancer, is also expected to wheel her bins out every week up a slight incline, which she finds very difficult. I'm sure it is a problem that many suffer.

But the strangest scenario with this company has been when my mother-in-law phoned to complain about a missed bin at her home only to be told that the bin men couldn't empty her bin as the driver couldn't turn round. Funny how the previous bin men could.

How times have changed in the name of progress.

This company expects you to put bins out so many inches away from the kerb. Yet it is acceptable for them to fling them wherever after they have been emptied.

Bring back the old system of weekly collections by a good workforce.There’ll be no tips for this lot at Christmas.

RACHEL ADAMS Horspath via email