Thames Valley Police has reflected on the "meaningful and impactful work" carried out by a "pioneering" unit it launched two years ago.
In October 2022, the force became the first in the UK to launch its own Behavioural Science Unit, aiming to improve its understanding of human behaviour and create lasting positive changes in the force.
The unit is dedicated to identifying specific internal behaviours, patterns, biases, and motivations and works to improve quality of life for officers, staff, and communities.
Niki Ward, a behavioural science specialist who has been with the team since its inception, said: "Behavioural science is an exciting and vital piece of the organisational puzzle in policing.
"By focusing on behaviour change, we can optimise performance and drive sustainable results.
"This not only enhances employee productivity and fosters a positive work environment but also directly impacts how we serve the community."
The unit works directly with police employees to improve their working lives, which in turn improves the service they provide, Thames Valley Police said.
Deputy Chief Constable Ben Snuggs, the regional science and innovation lead, said: "I’m incredibly proud that Thames Valley Police has the skill and expertise of a behavioural science team.
"The insights provided by our Behavioural Science Unit have been instrumental in shaping how we communicate and embed our priorities across the force and within the communities we serve."
The unit has been involved in several projects, including creating Thames Valley Police’s Leadership Standards, exploring neurodiversity in policing, supporting teams through change, and improving the working environment.
Similar initiatives in other organisations, such as the use of behavioural science in healthcare to reduce the number of missed appointments and improve how patients manage their medication, demonstrate the potential for such approaches to bring about positive change, Thames Valley Police added.
Moving forward, the unit aims to bring about more positive transformations by assessing the behaviours required of the workforce to increase trust and confidence in communities.
This includes exploring career pathways to inspire the next generation, and ensuring all officers and staff are heard by senior leaders.
A spokesperson for Thames Valley Police said: "Now two years since the unit's formation, Thames Valley Police celebrates the significant strides made in enhancing public service through behavioural science.
"By valuing our employees and utilising these principles, we are setting new standards in policing, enhancing trust and confidence within the community.
"The unit’s work supports the continued work towards our vision of becoming an excellent police force trusted by all our communities, ensuring Thames Valley Police remains a leader in innovative public service."
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