Shoppers faced more “nightmare” queues as Sainsbury’s line up marshals to help with traffic flow at their car park which has been branded "useless".

Customers using the Sainsbury's store in Kidlington have faced more issues using the car park as a result of road works in the area following ongoing issues over the past two months.

One shopper, who asked to remain anonymous, said she was stuck for 25 minutes as she tried to leave the car park yesterday (Thursday, July 27) at around 1pm.

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She said: “The car park changed a couple of years ago. It is absolutely useless now.

“There is not enough room for two cars to get around at the same time.

“There was a dustbin lorry trying to get out so people couldn’t get in and people couldn’t get it. It was a nightmare really."

Last week, some drivers were reportedly stuck for more than an hour trying to exit from the store's single-lane exit that feeds into Oxford Road and then into the roundabout. 

The customer added: “I had bought cold stuff that I was trying to contain to take to my mum.

“It wasn’t an hour this time, it was 25 minutes.

“As for the people at the back, I don’t know.

“Because it backs up people can’t get to the entrance.”

A Sainsbury's spokesperson apologised for the delays and said they were due to roadworks. 

“We are sorry for the inconvenience this may cause and marshals will be on hand to help manage traffic flow over the weekend," the spokesperson added.

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It comes after recent gridlocks including on May 18 when many Oxford United fans headed to the Oxford Parkway for the League One play-off final.

Oxfordshire  County Council said construction work on the Kidlington roundabout, affecting A4260 and A4165, began on January 8 this year and was expected to continue until early July. 

The work is to create new dedicated bus lanes on the southbound Bicester Road, and new signalised crossing facilities on Bicester Road, Oxford Road south and Frieze Way.

There are also reduced speed limits of 30mph on the roundabout and its approaches, while is a new 3.5 metre wide shared use pedestrian and cycle path to connect to existing infrastructure. 

An Oxfordshire County Council spokesman confirmed last week that there are no plans to alter the car park - which belongs to the supermarket - despite current roadworks in the area. 

The car park features a single-lane exit that feeds into Oxford Road traffic just before the Kidlington roundabout that has recently undergone roadworks. 

The Oxfordshire County Council spokesperson said: "Site supervisors at the Kidlington roundabout works became aware of traffic issues on Friday, June 14.

"Adjustments were made to traffic management as quickly as possible on the day to help the flow of traffic.

"Issues were caused by the traffic management introduced while construction work took place on an adjacent traffic island.

"Site supervisors continue to monitor the situation."

A county council spokesperson added that whilst disruption will be "minimised wherever possible", delays are "possible throughout the works".