A care home in Oxfordshire has been criticised following a recent inspection by the watchdog.
Enstone House on Cox Lane near Chipping Norton was rated as ‘requires improvement’- the second lowest rating possible- by the Care Quality Commission.
The Care Quality Commission is the independent regulator of health and social care in England.
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This was the third time in a row that Enstone House was handed a ‘requires improvement’ rating.
The inspectors raised concerns that residents at the care home were at a ‘potential risk of harm’.
The report, released on July 12 reads: “We found risks to people were not always managed safely.
“We found one window restrictor was broken and another was not secured safely.
“This put people at potential risk of harm.
“One person at risk of falls had an unsecured free-standing wardrobe and an electric heater in their room.
“However, there were no risk assessments completed for either and the use of the electric heater posed a fire risk.”
The inspectors also raised concerns about the cleanliness of the care home.
The report continued: “We were not assured that the provider was promoting safety through the layout and hygiene practices of the premises.
“On our first day of the inspection, the home had malodours.
“The home cleaner had taken short notice absence and the carpets had not been shampooed in a month following equipment failure.
“No clear arrangements had been made to ensure effective cover for the absence of home's ancillary member of staff and the carpets.
“Cleaning records had gaps and there was no clear cleaning schedule in place.”
At the time of the inspection, Enstone House was caring for 26 people, some of whom had dementia.
The inspectors did find that people at the home were supported to have maximum choice and control over their lives.
The report reads: “Staff had a good understanding of when the principles of the Mental Capacity Act should be applied.
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“However, the mental capacity assessments did not cover all areas where decisions needed to be assessed.
“People's needs were assessed before they came to live at Enstone House to ensure staff could meet those needs.
“Staff completed an induction which included mandatory training and shadowing an experienced member of staff and had access to supervisions and appraisals.
“People and relatives told us staff were skilled and knowledgeable.”
The CQC was established in 2009 to regulate and inspect health and social care providers across the nation.
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