Residents have raised repeated concerns over the flooding of a road in Abingdon.
Large levels of surface water have been reported on Mattock Way and Rainbow Way in north Abingdon on FixMyStreet.
FixMyStreet is a website which allows people to inform their local authority of problems needing attention.
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The problem has escalated in recent weeks with heavy rainfall and thunderstorms hitting all of Oxfordshire.
Councillor Nathan Ley, who represents Abingdon North on Oxfordshire County Council has raised the issue with council officers.
Work was carried out this week, but it was determined that further investigatory work using a specialist drainage contractor was needed.
Mr Ley said: “As a councillor who lives in and regularly walks every street of my division, I try to make sure that every neighbourhood gets the attention it deserves.
“I spotted this issue being reported by many people on FixMyStreet.com without being resolved, so I decided to escalate this within the council, and I am grateful to officers for agreeing to sort the many drain and gulley cleaning fixes this past week.
“Unfortunately, it has become apparent that there are major issues with tree roots which have caused knock-on problems with some of the gullies and the sewer.
“As a result, a specialist contractor has been hired for further investigatory work and tree root cutting next month, and hopefully this will do the trick.
Mr Ley explained that issues with road infrastructure on Mattock Way and Rainbow Way were not unique and that other streets were experiencing similar problems.
He said: “In the wider Appleford Drive area and across other parts of town we have similar issues, so we need to be proactive and flag every time we suspect this has happened.
“However, the fact is, although this is only a story about one area that I’ve asked to be looked at, it is a microcosm of some of our county’s future issues.
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“Local councils have been defunded by central government for years to be able to manage this sort of work, and climate change will make unpredictable weather events much more common.
“Add to that Thames Water’s creaking and inadequate infrastructure capacity, and we have a recipe for trouble in the long term.
“Irrespective of this, open communication will always be vital, and I encourage any resident in my area who needs help to get in touch rather than sit in silence.
“We need to build towards a more resilient community, where every voice is heard and every concern addressed, and I’m happy to play my part in facilitating that.”
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