A new mother has hit out at the John Radcliffe Hospital saying she doesn’t want anyone else to go through what she did when delivering her baby there.

She attended the Oxford hospital on two separate occasions, once in July 2022 and again in August of the same year.   

The woman, who has asked to remain anonymous, has made several allegations against the hospital’s maternity unit which left her in a significant amount of distress.

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She later transferred herself the Royal Berkshire Hospital in Reading.

The woman said: “I spoke to a paramedic a few weeks after and she said she would never have a child there.

“And that’s coming from a paramedic which I think is quite telling. She had the same experience.

“I just don’t want anybody else to go through what I went through there.”

One allegation is that she was left without food for 16 hours.

Oxford Mail:

She said she ordered food upon her arrival at the unit, but this never arrived and that the hospital’s catering team did not offer her food again in this period.

In a document made available to the Oxford Mail, the John Radcliffe Hospital apologised for this oversight.

The chief nursing officer explained that the ward manager was sorry that the initial meal was missed and that the normal practice would have been to offer food again after this.

He added that he would like to reassure everyone that they have a 24-hour menu available to all patients.

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The woman also raised concerns that the ward was understaffed, and they were not able to help her take a shower.

She explained that she had to call her mother to come into the hospital and assist her bathe.

In the same document made available to the Oxford Mail, the John Radcliffe explained that they were disappointed to hear of these events and that they always look to offer these services in a timely manner.

The hospital defended themselves saying: “Typically women on the ward are able to shower themselves and there are chairs in the showers to facilitate those who cannot stand for long periods to shower themselves.”

The John Radcliffe Hospital was contacted for a comment in response to the allegations made to the Oxford Mail.

Sam Foster, chief nursing officer at Oxford University Hospitals NHS Foundation Trust, said: “Patient care and safety are incredibly important to us, and we are very sorry to hear that this patient was not satisfied with our apologies and our response to her concerns. 

 “While we are unable to comment on individual cases, we would be happy to speak with her further about the issues she has raised with us.”