AFTER a mum hit out at Amazon for losing a PlayStation 5 which she had ordered for her son's birthday, the online retailer has stopped working with the delivery driver responsible.
The driver was working for an independent delivery company, delivering Amazon parcels.
ALSO READ: Mum who ordered PS5 from Amazon says it never turned up
An Amazon spokesperson said: “We have very high standards for our delivery service providers and how they serve customers. The delivery associate will no longer be delivering on behalf of Amazon.”
Jenni Walker, from Launton, near Bicester, said she was due to receive the Playstation on Thursday - but it had gone missing.
She received some packages, but not the games console.
Amazon offered her a £5 gift voucher for compensation, but then later increased this to £50 and a refund.
She said she has refused both because she wants a replacement.
Mrs Walker said: "I am livid beyond words. I fully appreciate this is a first world problem and considering we are in a global pandemic not the most important ordeal faced, but for it to happen on my son’s birthday seems incredibly cruel."
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules hereLast Updated:
Report this comment Cancel