The coronavirus pandemic has left many people's plans up in the air. 

So what if you've booked a holiday? Can you get a refund?

Salman Haqqi, personal finance expert at money.co.uk, said: "The coronavirus has caused a flood of people trying to cancel trips. While many airlines are not charging cancellation fees on flights, some holidaymakers might find they can't get refunds - even if they paid travel insurance.

"Many travel companies won't refund holidaymakers who cancel trips because they are worried about contracting the virus."

The financial experts at money.co.uk have shared the following answers: 

Can you claim if your holiday is cut short?

Yes, this is known as curtailment cover. You can usually claim for the same reasons and costs as cancellation cover.

You would claim under your curtailment cover if you have already gone on your trip, but need to cut it short due to an emergency. Your claim will based on the days you have not used, not your whole holiday.

When can you claim for cancellation?

You will not be covered by your travel insurance policy if you change your mind and decide you no longer want to go on holiday.

The most common reasons for which people successfully claim a refund include:

If you, a travelling companion or a relative has a serious injury or becomes ill

If a travelling companion or a relative dies

If you have been made redundant

If you have to go to court, or have been called for jury duty

If you have to stay at home following a fire, flood or burglary of your property within 48 hours of your departure date, or if this happens while you are away

If you, or one of your party, becomes pregnant after you were sold the policy, or a doctor recommends you should not travel due to pregnancy complications

If the Foreign and Commonwealth Office advise against 'all travel' or 'all but essential travel' to your destination after you have bought your insurance

Check the policy carefully before you buy cover to see what is accepted.

How much is covered?

Travel insurers offer a set amount, usually between £1,000 and £5,000 per person.

Most policies will cover the cost of: Travel and accommodation expenses that you have paid or have agreed to pay under contract.

Activities and excursions that you have already paid for, or are contracted to pay for. Some insurers set a limit on the amount they will pay per excursion, for example £250.

What is not covered?

Most travel insurance insurers will not pay out for:

A claim linked to a pre-existing medical condition you had not declared on your policy

A claim resulting from circumstances you knew about before you purchased the policy, like the illness of a relative

Any costs relating to airport taxes or air passenger duty

The excess you need to pay to make your claim 

How to cancel your holiday

Contact your travel advisor to cancel your travel arrangements, this could include:

Your flights

Your accommodation

Your airport transfers

Your travel advisor will be able to tell you if they can issue you with a full refund, but many have terms and conditions to avoid doing this. 

If this is the case, you can claim on the cancellation cover provided by your travel insurance provider.

How to claim

To claim, you will need to provide evidence to your insurance company, including:

Cancellation invoice and any unused tickets

Medical documents if you cancelled your trip due to death, illness or injury

Any other documents that support your claim

If you are cutting your holiday short you will need to contact your insurer immediately before you make any arrangements to return home.

You will only be able to claim if you cancel your holiday for one of the reasons allowed on your policy document, so check these thoroughly before you buy your cover.