EVERY week in the Oxford Mail we feature the best and worst of the county's restaurants, cafes, pubs and shops for food hygiene.
Sometimes businesses make short work of turning around a poor rating, hoping customers will forgive a temporary slip in standards.
More of the latest hygiene ratings for Oxfordshire
For others, however, the low score remains.
We featured Oxford Thai restaurant Jay Fai (sometimes listed as Jai Fai) this time last year after it received just two stars, meaning 'improvement necessary', in its first inspection.
When was it inspected?
Oxford City Council's health team visited the St Clement's restaurant on May 11, 2018.
What was wrong with it?
Untrained staff, out-of-date meat and ‘off’ smelling fish were among the litany of complaints.
A report stated: “Out-of-date food was stored in the cold room and refrigerator. Salmon steaks, which I was informed were delivered on Tuesday, smelled off.”
It added: “There were no temperature records available to demonstrate safe cold storage, cooking and reheating temperatures."
What did the restaurant say?
Jay Fai manager Michael Krmakhi blamed teething problems for many of the issues raised by inspectors.
He said: "We had only just opened when the inspection happened and I admit the staff were not trained fully but they have been now and have all the correct paperwork.”
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He added other issues raised by the hygiene inspectors, including the menu and cleanliness of the kitchen, had also been dealt with and many stemmed from how new the restaurant was.
Mr Krmakhi said: “We’d only had a soft opening and we were still getting things in place.
“It is a shame that we are judged by the initial inspection.”
On the issue of out-of-date meat, he added: “Staff were keeping their lunch in the kitchen fridge, which they don’t do anymore, and it was this mince that was a day or two out of date."
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Has it improved?
No, at least not in terms of its official food hygiene rating, which remains as of July 29 at two stars.
It was listed for sale in September with Christie and Co, at £275,000 for the leasehold.
Jay Fai has since been removed from property websites.
The restaurant's own website still claims to be taking bookings but it is reportedly closed.
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