I wonder if anyone else has had the opportunity to experience First Great Western as a neighbour as we have?

The company has a bright streetlight near Oxford station which shines into the entire back of our house.

After six years of requesting they address this by putting up a shield, they put up an inadequate thin shield that does not stop the streetlight shining into our house, and now they seem to be of the opinion that they have done all they can.

On phoning them I got through to someone in India who informed me that my home and my postcode do not exist.

I emailed them without response.

When going to talk to the station manager about it, I was unable to see the manager, but was informed angrily by one of the staff that people who choose to live near the station should have to put up with the lights and that it is my own fault for living here.

First Great Western are not only extremely crowded train operators, but appalling neighbours too.

Sushila Dhall

Stable Close,

Rewley Park,

Oxford