I moved to this country five weeks ago from Switzerland. I asked for a nice wheelie bin – two, in fact, one green, one blue. Many phone calls later, I have had six different excuses given as to why I can’t have any.

I have the biggest courtyard on my section of street – but there isn’t enough space – my neighbours are allowed but I am not, the street has reached its quota of wheelie bins and the one that has upset me the most is that I cannot have one because I am the only adult registered at the address. As a single mother of three children, I find this insulting.

Carrie Turner Kingston Road Oxford